The EAA mandates that many consumer products and services offered within the EU, including e-commerce, banking, and transportation, are accessible. To comply with the law, organizations must ensure that consumer-facing digital experiences—such as websites and mobile apps—related to covered products and services are usable for people with disabilities.

Regarding digital accessibility, the presumptive standard for EAA compliance is EN 301 549, the harmonized European standard.

All 27 EU Member States were obligated to incorporate the EAA into their laws by 2023 and to begin enforcement by June 2025.